Privacy Policy Effective Date: [Insert Date] Last Updated: [Insert Date] At E Gyan Solution (referred to as "we", "our", or "us"), we are committed to protecting your privacy and handling your data with transparency and integrity. This Privacy Policy outlines how we collect, use, and protect your information when you use our services, including: School ERP Solutions Digital Marketing Services WhatsApp API Platform SEO Tools and Services CRM Software Google Review Automation Tools Other Software Products and SaaS Solutions 1. Information We Collect a. Personal Information Name, email address, phone number Company name and designation Login credentials and business details b. Usage Data IP address, browser type, device data Platform usage patterns, page visits Error reports and feedback submissions c. Third-Party Integrations Facebook/Google/WhatsApp business data (with consent) Google review content, WhatsApp messages, form leads 2. How We Use Your Data We use your information to: Deliver and manage our services and tools Improve product performance and user experience Provide technical support and onboarding Send product updates, invoices, or announcements Conduct analytics and business research Meet legal and compliance obligations 3. Sharing and Disclosure We do not sell or rent your personal data. We only share data with: Service providers (e.g., hosting, cloud storage, SMS/email APIs) Legal authorities when required by law Internal teams managing support, tech, or marketing (under strict confidentiality) 4. Data Retention We retain your data only as long as necessary to fulfill our services or legal obligations. You may request deletion at any time by contacting us. 5. Your Rights You have the right to: Access or correct your data Request deletion or restriction of use Withdraw consent for marketing Request data portability (if applicable) Contact us at info@egyansolutions.com to exercise your rights. 6. Data Security We take your data seriously and use: SSL encryption for all web traffic Secure data centers Role-based access controls Regular security reviews Despite this, no system is completely immune—always safeguard your login credentials. 7. Cookies and Tracking Our platforms use cookies to: Maintain session integrity Analyze user behavior for improvements Run marketing and retargeting campaigns You can control cookies via your browser settings. 8. Children’s Privacy Our services are not intended for users under the age of 13. We do not knowingly collect data from children. 9. International Users If you are outside India, please note your data may be processed in India or in other locations where we or our partners operate. 10. Policy Updates We may revise this Privacy Policy periodically. Updates will be posted on this page with the new effective date. Please check regularly. 11. Contact Us If you have any questions, concerns, or requests regarding your privacy, contact: E Gyan Solution 📧 Email: info@egyansolutions.com 📞 Phone: +91 7999266724 🌐 Website: https://egyansolutions.com