Privacy Policy
Effective Date: [Insert Date]
Last Updated: [Insert Date]
At E Gyan Solution (referred to as "we", "our", or "us"), we are committed to protecting your privacy and handling your data with transparency and integrity. This Privacy Policy outlines how we collect, use, and protect your information when you use our services, including:
School ERP Solutions
Digital Marketing Services
WhatsApp API Platform
SEO Tools and Services
CRM Software
Google Review Automation Tools
Other Software Products and SaaS Solutions
1. Information We Collect
a. Personal Information
Name, email address, phone number
Company name and designation
Login credentials and business details
b. Usage Data
IP address, browser type, device data
Platform usage patterns, page visits
Error reports and feedback submissions
c. Third-Party Integrations
Facebook/Google/WhatsApp business data (with consent)
Google review content, WhatsApp messages, form leads
2. How We Use Your Data
We use your information to:
Deliver and manage our services and tools
Improve product performance and user experience
Provide technical support and onboarding
Send product updates, invoices, or announcements
Conduct analytics and business research
Meet legal and compliance obligations
3. Sharing and Disclosure
We do not sell or rent your personal data.
We only share data with:
Service providers (e.g., hosting, cloud storage, SMS/email APIs)
Legal authorities when required by law
Internal teams managing support, tech, or marketing (under strict confidentiality)
4. Data Retention
We retain your data only as long as necessary to fulfill our services or legal obligations. You may request deletion at any time by contacting us.
5. Your Rights
You have the right to:
Access or correct your data
Request deletion or restriction of use
Withdraw consent for marketing
Request data portability (if applicable)
Contact us at info@egyansolutions.com to exercise your rights.
6. Data Security
We take your data seriously and use:
SSL encryption for all web traffic
Secure data centers
Role-based access controls
Regular security reviews
Despite this, no system is completely immune—always safeguard your login credentials.
7. Cookies and Tracking
Our platforms use cookies to:
Maintain session integrity
Analyze user behavior for improvements
Run marketing and retargeting campaigns
You can control cookies via your browser settings.
8. Children’s Privacy
Our services are not intended for users under the age of 13. We do not knowingly collect data from children.
9. International Users
If you are outside India, please note your data may be processed in India or in other locations where we or our partners operate.
10. Policy Updates
We may revise this Privacy Policy periodically. Updates will be posted on this page with the new effective date. Please check regularly.
11. Contact Us
If you have any questions, concerns, or requests regarding your privacy, contact:
E Gyan Solution
📧 Email: info@egyansolutions.com
📞 Phone: +91 7999266724
🌐 Website: https://egyansolutions.com